Its services may not be working or may have become idle. OneDrive may simply need to be restarted. You should not run a desktop without an anti-virus. If you choose to disable the anti-virus, make sure you enable Windows Defender. If you have a third-party anti-virus app installed on your system, try disabling it or adding OneDrive and Microsoft’s services to the app’s whitelist. If the above check out, and the OneDrive app isn’t syncing, try the fixes below. If you have Microsoft 365 apps (Word, PowerPoint, Excel, etc) installed, check if you can open a file from OneDrive directly from the app.Check if OneDrive is down from the Microsoft Service status page.Try to upload or download a file from the OneDrive web app.If OneDrive is not syncing, try these basic checks and then follow the fixes listed further below. If sync doesn’t work, users won’t be able to upload files to OneDrive and they, likewise, will not be able to access the files that have already been uploaded. Syncing files is one of the core functions of the OneDrive app on Windows 10. If you’re running Windows 10, the OneDrive app is a stock app that will sign you in to the same Microsoft Account that you use on Windows 10. It has a desktop app that allows you to sync your files and access them easily. Enter your OneDrive account then click the Sign in button to set up your account.Ĭheck out the pages below for resolutions on MacOS and Mobile platforms.OneDrive is Microsoft’s cloud drive solution.
Download and install the latest version of OneDrive.No: Please continue with installation of Latest Version of OneDrive.Click the Start menu then find and click OneDrive or type in OneDrive in the search box then click the OneDrive application in the submenu.Follow the instructions given in the Resolution column.Check the dialog box that will appear this will show the error as well as the resolution. Right-click the icon then select view sync problems.Click the OneDrive icon then Help & Settings, Settings, then Unlink this PC. Once this is done, you will need to sign back into OneDrive. Check if the OneDrive icon in the notifications area is crossed out.Sync is resolved: No further action needed.Note: If OneDrive cannot be found on the menu, click the Search button in the taskbar, type in OpenDrive then click the application that will appear in the menu.
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